How am I matched with a Sidekick?
We will assign you with a sidekick who will connect with you via in-app messenger. Your sidekick will chat with you, get to know you, then send you a personalized “mix” of items you requested for. You can have a follow-up discussion with your sidekick on what you like and what you don’t. It’s a fun and smooth experience at your convenience. However, if you are unhappy with your sidekick, you can email us at firstname.lastname@example.org and we will match you with another one. To enhance your future experience with Stylebar, we would appreciate if you provide a reason for requesting change.
Can I speak with my sidekick on phone?
To make your experience smooth and convenient, we use an in-app text feature that allows you to text your stylist at any time of the day. The feature allows you to speak with your sidekick on your terms and is there when you need them.
Does Stylebar styling cost money?
Styling at Stylebar is absolutely free. Stylebar is looking at revolutionizing the online shopping experience. We therefore, encourage you to use the service as much as possible and make your online shopping experience even better.
How long does it usually take for a sidekick to respond to my messages?
Every time you text a sidekick, he/she will get back to you within a few hours. Let your sidekick know the best time to reach you or when you want your style mixes. Stylebar aims to provide you the convenience of being reached out only when you want to. Say goodbye to pushy salespeople!